Privacy Policy

Your Privacy Matters

Privacy Policy

Effective Date: 4th November 2025
Last Updated: 4th November 2025

1. Introduction

Welcome to Supervalu Blinds (“we”, “our”, “us”).
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, make a purchase, or interact with our services.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Address
  • Email address
  • Phone number
  • Payment details (processed securely via our payment partners)
 

b. Non-Personal Information

  • Browser type and version
  • IP address
  • Pages visited and time spent on our website
  • Device type and operating system
 

This information helps us improve our products, services, and overall customer experience.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Respond to your inquiries and provide customer support
  • Send updates or promotional offers (only with your consent)
  • Improve our website, products, and services
  • Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your data under one or more of the following legal bases:

  • Consent – when you agree to receive marketing communications.
  • Contract – to process your orders or deliver requested services.
  • Legal Obligation – to meet our legal or tax obligations.
  • Legitimate Interest – for website analytics, fraud prevention, and service improvements.

5. Data Sharing and Disclosure

We do not sell your data. We may share your information with:

  • Service providers (e.g., payment processors, delivery partners)
  • IT and marketing support providers
  • Regulatory authorities when required by law
 

All third-party partners are contractually obliged to handle your data securely and in compliance with applicable data protection laws.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., for tax or accounting purposes).

7. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse. However, please note that no method of electronic transmission or storage is completely secure.

8. Your Rights

Under the UK GDPR and Data Protection Act, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to processing or restrict certain uses
  • Withdraw consent (where applicable)
  • Lodge a complaint with the Information Commissioner’s Office (ICO)
 

To exercise any of these rights, contact us using the details below.

9. Cookies

Our website uses cookies to enhance user experience and track website performance. You can manage or disable cookies through your browser settings. See our Cookie Policy
for more details.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:

Supervalu Blinds
Email: sales@supervalublinds.co.uk
Phone: